Do you require reservations for pick-your-own?
Yes. They can be made on the pick-your-own page of our website. We do not take reservation requests over the phone, through social media or email.
Can I visit the farm if I don’t want to participate in pick-your-own?
You may visit the Farm Store and Treasury Cider Bar during opening hours without a reservation. The orchard will be closed to those without reservations.
Do you have a farm store/what are the hours?
Our Summer/Fall Farm Store Hours are Tuesday through Sunday from 9 am-6 pm-Starting May 25th, 2021
Our Winter/Spring Farm Store Hours are 9 am-3 pm Friday through Sunday.
We are accepting orders for contactless pickup Tuesday through Sunday.
Do you have”cider donuts”?
Yes, we make our donuts fresh year-round.
Do you charge admission?
Each reservation includes admission for 5 people (anyone age 2 and up). Anyone beyond that initial allotted group of 5 will be charged $5 per person.
What if I want to pick more than one item?
If you would like to pick more than one item, the best way to guarantee to get to do so is to book a reservation for each item you would like to pick (especially for fruit items).
We are able to offer add-ons in smaller quantities (compared to reservation packages) when you arrive when we have extras available.
For example, if you make a peach reservation online this weekend, you may purchase a single pint of blueberries and/or a bag for picking mixed veggies, a quart of shishito peppers, etc. if we have the availability to do so (we almost always do for vegetables) when you arrive at the farm.
You will be handed all of your pre-paid containers at once at check-in, so we recommend booking all of your reservations for the same time (or as close to it as you can get), as long as you leave enough time to pick all of your items by closing time. We recommend budgeting about one hour per item.
How do I make a reservation?
When reservations are available, they can be made through our online scheduling program found on the pick-your-own page or our Cider Bar Page of our website. We do not take reservations over the phone or by email.
How far in advance can I make my reservation?
We do not take pick-your-own reservations more than a week in advance in the summer due to rapidly changing crop availability. If slots are full, please check the scheduling site again at a later time.
What happens if it rains during my reservation?
Most pick-your-own is rain or shine, as is cider tasting. On very rare occasions, we will be forced to cancel picking due to inclement weather. Tomatoes and strawberries cannot be picked in heavy rain due to the easy spread of plant disease in wet conditions. We may also cancel if the weather on the farm becomes dangerous (thunderstorms/hail). If we do cancel, any guests with reservations will be refunded or provided with equal credit for a visit at another time. You may also choose to reschedule your appointment yourself by selecting the “reschedule” option at the bottom of your confirmation email.
In all other cases, reservations are nonrefundable.
What happens if I can no longer make my reservation/ what is your cancellation policy?
You may reschedule your reservation (can be done same day) to a later date or time by selecting the “reschedule” option at the bottom of your confirmation email.
Alternatively, you may cancel your reservation through our scheduling program and incur a $5 cancellation fee since we are charged by our scheduling system for each refund we provide. If you choose to cancel your reservation, we will provide you with a refund minus $5 or we can provide you with full credit towards a future visit upon request (contact email@example.com or 845-897-4377). Please note we cannot see when you cancel, only the date of the appointment that you canceled.
Pick-your-own is rain or shine with the exception of some crops that cannot be picked in the rain due to the easy spread of plant disease in wet conditions. If we are forced to cancel your reservation for any reason, you will be fully refunded or you may receive credit towards a future visit.
In all other cases, reservations are nonrefundable.
How long does it take to receive a refund?
Due to software limitations, cancellations are not automatically refunded. Please allow 3-4 business days for us to issue your refund.
Our payment processor states the following on their website: “It takes 2-7 business days to process a refund with Square. Once the refund is processed and sent to your customer’s card issuing bank, it can take another 2-7 business days (depending on the bank’s processing speeds) for the refund to post to your customer’s account. In total it can take 4-14 business days for your customer to receive their refund”.
How do I find out what crops are available for Pick-Your-Own?
We post frequent updates on our Pick-Your-Own Page or our Facebook page. Our e-mail list is another good way to receive updates. You can also call us to find out what’s in season: (845) 897-4377.
What can/can’t I pick when I visit the farm?
When visiting, you’re free to pick crops that have been designated as open for picking that day. However, many parts of the farm will not be open, often because the crop isn’t ready yet. In order to prevent visitors from picking unripe produce or damaging our developing crops, we ask that you don’t venture outside the designated Pick-Your-Own areas or pick anything that’s not explicitly open for picking.
Can I bring my own containers?
No. We will provide containers for you to pick in to. Containers brought from home will not be allowed.
Can I eat fruit while I am picking? No. Eating food straight from the fields or trees is a health and safety concern. Refrain from eating produce until you have taken it home and have washed it.
What should I wear/bring to the farm?
The farm is prone to high winds and temperatures can change drastically throughout the day. We highly recommend wearing layers including long sleeves, long pants and sturdy shoes/boots that you don’t mind getting dirty. Our orchards can also be wet and muddy, especially earlier in the day. Bug spray and sun protection are also good precautions. If you have allergies or are prone to rashes, please keep in mind that some of our crops and plants growing on the farm can irritate the skin—gloves can help prevent irritation. Also, don’t forget your mask!
Am I required to wear a face mask?
We kindly ask that all patrons of the Farm Store continue to wear a mask, regardless of vaccination status while inside the farm store. All staff members at our farm store with points of contact with customers (farm store, cider bar, grill, check-in booths, etc.) will be required to wear a mask.
Visitors who are fully vaccinated against Covid-19 may follow guidance from the CDC and remove their masks when outside, including at the Cider Bar and courtyard area. If you are more comfortable wearing a mask throughout all areas of the farm, we welcome and encourage you to do so.
Do you allow dogs or other pets?
Pet Policy updated 6/17: Dogs are allowed on the property but are not allowed inside the farm store or in patches or among where fruit and vegetables are grown. They must be on a leash at all times and cleaned up after. Service animals protected by ADA may accompany their owners where they need to.
Are you providing “hayrides”?
We will offer hayrides during most pick-your-own weekends starting in July. They are included in your reservation. If you do not have a reservation, you will not have access to a hayride.
Does your farm serve food and beverages?
Yes, on the weekends starting June 5th, 2021 our grill will be open from 11 am-5 pm. Our Treasury Cider Bar is open offering cider tastings and cheese plates. Picnicking and outside food consumption are not currently allowed on the farm.
How do cider tasting reservations work?
Your cider tasting reservation includes seating for up to six people and one flight of cider as well as one cheeseboard. Additional flights, glasses and food items can be purchased once you are seated at your table.
Do you have bathrooms and handwashing stations?
We have portable bathrooms on-site for customer use. Hand washing stations are plentiful and available in multiple locations.
Do you ship your products?
No. Unfortunately, we cannot ship our products.
What kind of payment methods do you accept?
We accept cash and all major credit cards at all points of sale. We do not have an ATM or offer cash-back on site.
Is there public transportation to the farm?
The closest train station to our farm is the Beacon Train Station. You can get there by taking the Metro-North Hudson Line. From Beacon, we are located about 15 minutes away by car. Local cab companies, Uber and Lyft service our area and are commonly used to reach the farm. Fishkill Farms is not affiliated with any of these ride services.
FARM RULES & PROCEDURES:
- A mask or cloth covering your mouth and nose must be worn when visiting our farm store. Those who are fully vaccinated may remove their mask outside including at the outdoor Treasury Cider Bar.
- If you are sick or not feeling well, stay home.
- Fruit picked cannot be consumed in the field, and should be washed/eaten at home
- Do not pick more than your reservation allows unless we have add-ons available for purchase
- Practice social distancing of at least 6 ft from visitors outside your reservation group
- You must pay for what you pick before eating it. Plan accordingly and pick only what you intend to purchase.
- Only pick crops designated for Pick Your Own– picking unripe or unlisted crops will result in an additional fee
- Picking containers will be provided—you are not allowed to bring your own container(s)
- No large bags or coolers may be brought on the premises. ALL bags and containers brought into Pick-Your-Own areas may be searched by staff upon exiting. Unfortunately, produce theft is a major issue.
- Do not climb trees or shake branches
- Do not drop, throw or waste fruit – we work hard to grow it
- Pet Policy updated 6/17: Dogs are allowed on the property but are not allowed inside the farm store or in patches or among where fruit and vegetables are grown. Service animals protected by ADA may accompany their owners where they need to.